Privacy Policy

Welcome to TDY.ai! This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website located at https://tdy.ai, its subdomains (collectively, the "Website"), and our mobile application (the "App") available on Android and iOS platforms. By accessing or using the Website and the App, you agree to the terms of this Privacy Policy.

• Through the Website:

  • When you use the Website, we may collect personal information that you provide to us, such as your name, email address, and other contact information, when you fill out a form, make a comment, or interact with social media features.

  • We may also collect information about your use of the Website, including your IP address, browser type, and operating system, through the use of cookies and other tracking technologies. 

• Through the App:

  • Personal information such as your name, email address, phone number, and other contact information.

  • Device information including type, operating system, unique identifiers, and mobile network data.

  • Information shared during helpdesk interactions within the App.

• Through the Website:

  • We may use your personal information to respond to your inquiries, provide customer service, and send you updates about our services. 

  • We may use your information to analyze how users interact with the Website and improve our services. 

  • We may use your information for marketing purposes, such as sending you promotional emails or advertisements. 

• Through the App:

  • To facilitate communication and manage support tickets via the helpdesk feature.

  • To enhance the functionality and user experience of the App.

  • For any other purpose that we specify at the time of collection.

• Through the Website:

  • We may share your personal information with third parties that provide services on our behalf, such as analytics providers and customer service providers. 

  • We may also disclose your information if required by law or if we believe it is necessary to protect our rights, property, or safety. 

• Through the App:

  • Information may be shared with third-party service providers for App functionality and support, under confidentiality agreements.

We take reasonable measures to protect your personal information, but we cannot guarantee its security. Please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. 

You may have the right to access, update, or delete your personal information. You can contact us at privacy@tdy.ai to request any of these actions. 

We reserve the right to modify this Privacy Policy at any time. The date of the last modification will be posted at the top of this page. Your continued use of the Website after any changes have been made constitutes your acceptance of the new Privacy Policy. 

If you have any questions about this Privacy Policy, please contact us at hello@tdy.ai. 

Thank you for visiting TDY.ai!