TODAY Celebrates Its First Anniversary: A Year of Innovation, Growth, and Measurable Success

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TODAY Celebrates Its First Anniversary: A Year of Innovation, Growth, and Measurable Success

Highlighting achievements across multiple industries, with a focus on efficiency, automation, and long-term impact

Coeur d'Alene, ID — September 27, 2024 — TODAY, a leading provider of SaaS-based business solutions, proudly celebrates its first anniversary. Since its founding on September 27, 2023, TODAY has made significant strides in transforming business operations for clients across a wide range of industries. From AI-driven automation to performance management, TODAY's innovative solutions have delivered measurable savings and efficiency improvements for businesses worldwide.

"This milestone represents a year of bold innovation and growth," said Austin Ramsdale, CEO of TODAY. "Over the past year, we've worked across multiple channels to streamline processes, reduce costs, and help our clients unlock new levels of success. We're excited to continue driving change as we move forward."

Key Accomplishments Over the Last Year

• Repositioning of Headquarters to Coeur d'Alene, ID:
  In a strategic move reflecting TODAY's growth and commitment to innovation, the company relocated its corporate headquarters from Atlanta, GA to Coeur d'Alene, Idaho. The new location at the historic Innovation Den places TODAY in the heart of a vibrant business community, positioning the company for continued expansion and collaboration with forward-thinking businesses in tech, robotics, and beyond.
• Customer Experience & Automation (Restaurant Industry):
  TODAY implemented AI-driven sentiment analysis and response automation, leading to a 30% reduction in labor costs and a marked improvement in customer satisfaction. By automating 80% of guest responses, the client significantly reduced response times and improved operational efficiency.
• Advanced Automation and Custom Tools (Retail & eCommerce):
  TODAY developed tools bridging generative AI technology with conventional CRMs and applications, such as Salesforce, Dynamics, and Business Central. These solutions, coupled with advanced RPAs deployed through Power Automate, have automated next-logical actions in common scenarios, reducing manual effort by streamlining workflows. Additionally, TODAY integrated Teams with a leading chatbot provider, allowing notifications and issue tracking for immediate awareness of escalated customer cases.
• Freight Shipping Automation (Freight Distribution):
  TODAY developed a custom solution for automating freight shipping labels and invoice processing for a major freight distributor. This solution reduced a 2-hour task to just 15 seconds, and because this process is performed daily, the compounded time and labor savings have had a dramatic impact on operational efficiency. "Reducing this regular task from hours to seconds is a prime example of how our solutions deliver substantial results," said Ramsdale. "It showcases the transformative power of technology in streamlining operations."
• Secure API Integration (Hospitality):
  TODAY deployed a secure API integration with Salesforce for a major loyalty program, streamlining guest services and enhancing data security. This effort reduced operational costs by approximately $150,000 annually, improving overall service speed and efficiency.
• Business Performance Management (Tech Industry):
  By implementing Microsoft Viva Goals and OKR programs, TODAY helped a technology client increase productivity by 20%, enabling clearer alignment of objectives and faster decision-making. The program also reduced missed deadlines, fostering a more agile work environment.

ROI and Measurable Impact

Through its innovative solutions, TODAY has generated over $1 million in savings for its clients in just one year, achieving:

• Up to 40% reduction in manual processes
• 30% labor cost savings through AI-driven automation
• 99.79% reduction in time spent on daily freight shipping and invoice processing tasks
• 20% improvement in team productivity
• 25% faster ticket and case resolution times
  
  

Microsoft Solutions Partner and Robust Infrastructure

As part of its commitment to providing world-class solutions, TODAY has become a Microsoft Solutions Partner, further enhancing its ability to deliver cutting-edge technology services. "Becoming a Microsoft Solutions Partner strengthens our ability to offer scalable, secure, and innovative solutions to help clients maximize platforms like Dynamics, Power Automate, and Microsoft 365," said Ramsdale. This partnership reflects TODAY's robust infrastructure and expertise in developing custom, scalable solutions that meet the evolving needs of clients across various industries.

Looking Ahead: Strategic Partnerships and Long-Term Value

As TODAY enters its second year, the company is focused on developing strategic partnerships with forward-thinking companies and like-minded innovators. These collaborations are designed to push the boundaries of what's possible by making multi-year investments in platforms that support both short- and long-term client goals.

By building these relationships, TODAY aims to bring even greater value to its clients, creating more opportunities for collaboration and deeper engagement. This approach allows TODAY to tackle the most deeply rooted challenges faced by its clients, extending the impact of its solutions and ensuring success in an ever-evolving marketplace.

"Our success this year has laid the groundwork for future growth and deeper partnerships," added Ramsdale. "We're excited about what lies ahead, and we remain committed to creating solutions that drive real value for our clients."

About TODAY

TODAY is a SaaS (Skunkworks as a Service) company that specializes in delivering innovative, scalable business solutions aimed at improving performance, operational efficiency, and customer engagement. By harnessing the power of AI, automation, and strategic tools, TODAY helps businesses in various industries achieve sustainable growth. For more information, visit tdy.ai.

Media Contact:

TODAY
418 E Lakeside Ave, Suite 100
Coeur d'Alene, ID 83814
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855.85.INTEL

https://tdy.ai