Operations
Before
8 hours of manual work a day
After
30 minutes of oversight
Method
Be Company B.
Two companies, the same six weeks. What it looks like when the people who run the operation build the fix.
Day 0: the decision
Let's think about it.
Let's build it with the people who run it.
Six weeks at each company.
-
Week 2
Company A
RFP, 12 vendors
- Still planning
$47,000 in delays
Company B
3 processes automated
- ROI already positive
5 hours/day back to the team
-
Week 4
Company A
Vendor demos
$94,000 in delays
Company B
Team onboarded
- $127,000/month saved
+40% productivity
-
Week 6
Company A
“Maybe next quarter.”
- The best person quit
$141,000 in delays
Company B
Improvement in production
$200,000+ net gain
Before and after.
Customer response
Before
48 hours
After
Instant AI-handled responses
TODAY is the firm Company B hired: we sit with the people who run the operation and deliver that return.
Week by week.
-
W1
Analysis
We work alongside the team, find the bottlenecks and agree what to fix first.
-
W2
First improvement deployed
The first change goes live and the team starts using it.
-
W4
Scale up
The change reaches the whole team, then the next process.
-
W6
Return in production
The return is counted, and the team runs the system without us.
TODAY builds with the people who already run the operation. We consult, and the thing they leave with is a system they use — integrations, automation, and products that take the waste out of the day. The point is a high-ROI improvement, landed in weeks, that the team can feel and the business can count. The anti-consultancy is about doing the work, not the paperwork around it.
How an engagement starts
- A conversation
- A written plan in 24 hours
- A working session with the operators
- The first improvement in week 1
- A measurable return by week 6